German-Stellen für Customer Service Agent

. •    Continuously enhancing training content based on participant input and evolving technical requirements •    Supporting the onboarding of new trainers and leading train-the-trainer programs •    Collaborating cross-functionally with internal departments, subject matter experts, and external partners •    Staying up to date with industry trends and innovations in wind turbine technologies •    Diagnosing and resolving technical issues in training equipment •    Acting as a Subject Matter Expert (SME) in training development projects when required Your Profile: •    Completed vocational training in electrical engineering or a related field •    Additional qualifications (e.g., master craftsman, engineer) in mechanics, mechatronics, electrical engineering, or IT are a plus •    Several years of hands-on experience in a technical environment, ideally in wind energy or plant engineering •    Familiarity with frequency converters, fieldbus systems, and SCADA-IT systems is desirable •    Proficiency in English is required; German language skills are an advantage •    Strong ability to communicate complex technical concepts clearly and effectively •    Excellent presentation and interpersonal skills, with confidence in front of groups •    Flexibility and adaptability in a dynamic, international work environment     YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.