YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR TASKS Coordinate and monitor the progress of subcontractors and report regularly to the BOP Manager and other stakeholders Ensure timely project completion by continuously tracking schedules and adjusting plans to prevent delays Enforce safety regulations and building codes through regular inspections and identification of hazards or violations Ensure all construction activities comply with approved plans, specifications, permits, and applicable standards Implement, supervise, and ensure compliance with the Quality Control Plan (QCP), including verification of completed work units and required testing Review construction procedures and resource requirements to meet design specifications and local/international standards Verify the foundation assembly process and act as a technical advisor during construction phases, applying defined quality procedures and stop points Identify and resolve issues during construction, verify subcontractor resources for correcting deviations, and review corrective procedures for compliance with QCP and regulations Maintain accurate documentation of project progress and quality control measures Communicate effectively with clients, contractors, and stakeholders to ensure project expectations are met YOUR PROFILE Degree in civil engineering or a related field; equivalent professional experience is also considered Experience in civil construction, ideally in wind energy projects and in supervisory roles Solid understanding of quality control procedures and local as well as international regulations Strong communication and leadership skills with the ability to guide and motivate teams Proven ability to resolve conflicts and conduct audits in construction environments Fluency in German and English (minimum B2–C1), both written and spoken Proficiency in project-related documentation and stakeholder interaction A valid driver’s license recognized in Germany is required for this position ADDITIONAL REQUIREMENTS The following valid certifications and safety trainings are required for this position: Working at Heights certification (issued within the last 12 months) First Aid training Fire Awareness training Confined Spaces training (due to work in the foundation pit) WILLINGNESS TO TRAVEL: You are ready to travel and work flexibly on-site according to project requirements.
YOUR TASKS Coordinate and monitor the progress of subcontractors and report regularly to the BOP Manager and other stakeholders Ensure timely project completion by continuously tracking schedules and adjusting plans to prevent delays Enforce safety regulations and building codes through regular inspections and identification of hazards or violations Ensure all construction activities comply with approved plans, specifications, permits, and applicable standards Implement, supervise, and ensure compliance with the Quality Control Plan (QCP), including verification of completed work units and required testing Review construction procedures and resource requirements to meet design specifications and local/international standards Verify the foundation assembly process and act as a technical advisor during construction phases, applying defined quality procedures and stop points Identify and resolve issues during construction, verify subcontractor resources for correcting deviations, and review corrective procedures for compliance with QCP and regulations Maintain accurate documentation of project progress and quality control measures Communicate effectively with clients, contractors, and stakeholders to ensure project expectations are met YOUR PROFILE Degree in civil engineering or a related field; equivalent professional experience is also considered Experience in civil construction, ideally in wind energy projects and in supervisory roles Solid understanding of quality control procedures and local as well as international regulations Strong communication and leadership skills with the ability to guide and motivate teams Proven ability to resolve conflicts and conduct audits in construction environments Fluency in German and English (minimum B2–C1), both written and spoken Proficiency in project-related documentation and stakeholder interaction A valid driver’s license recognized in Germany is required for this position ADDITIONAL REQUIREMENTS The following valid certifications and safety trainings are required for this position: Working at Heights certification (issued within the last 12 months) First Aid training Fire Awareness training Confined Spaces training (due to work in the foundation pit) WILLINGNESS TO TRAVEL: You are ready to travel and work flexibly on-site according to project requirements.
Communication & Negotiation Skills Confident communicator and negotiator in both German and English, written and spoken. What we offer you besides the job: Corporate culture & internationality A growing company with a diverse, open working environment and employees from around 40 countries.